Policies & FAQ
[ahr-ki-tet] - The realm of architecture... but with a little flair! Architette Studios specializes in elegant and classic custom stationery, invitations, prints, weddings and more. I design and collaborate with you to create and put what you had in mind, down on paper.

Do you do custom work?
Yes! Absolutely. Please visit the custom page for more about personalized and tailored designwork.

Can you create a custom City Skyline Series drawing for me?
Yes! Absolutely. Please visit this listing for more details.

Can you create a custom Construction Series design for me?
Yes! Absolutely. Please visit this listing for more details.

Do you have more than one of what is listed in your shop?
Yes! I usually have more than what is listed "in stock" in online, please let me know if the amount you need is not listed and I will increase the amount for you.

Can I see some samples?
Of course! Pricing varies per item and where we'll be shipping to. Please email me for accurate pricing. Feel free to purchase this listing of all the stocks used in the studio.

Do you offer wholesale / bulk ordering?

Yes! Please visit our wholesale page for more information and easy ordering.

Do you sell on consignment?
No, I am currently not accepting consignments.

What types of payment do you accept?
I currently accept payment via Paypal (this includes: Visa, Mastercard, Discover, Amex, money orders and eChecks) and through Direct Etsy checkout in the Etsy shop. You are not required to have a Pay Pal account to make payment if using a credit/debit card online. Please note that there is a $35 fee for checks that do not clear.

Where do you ship?
Architette Studios currently ships worldwide.
All items will be shipped either First Class or Priority USPS Mail (depending on size of order). Please allow 6 to 10 business days for domestic USA orders, or a minimum of 21 business days for international orders, although it usually takes much less time. I typically ship within 48+/- hours for all in stock items, during the busy seasons, it can take longer.

If you need your order quicker than First Class or Priority mail, please contact me and I will contact you with the updated expedited shipping amount. Thank you for your patience and understanding!

Can I track my order?
Yes. A shipping notification will be emailed to you via Etsy/Paypal once your order has shipped, but a good way to check if your order through Etsy purchase, is on its way is to check the status here if placed through the Etsy shop.

"Paid": Order is still being processed
"Shipped": Order is on its way!

Please note, international orders do not come standard with tracking, and if desired, please contact me to arrange for it.

Do you offer gift recipient shipping?
Yes. Shipping directly to gift recipients is not a problem. If you are shipping directly to a gift recipient from the shop, please contact me for enclosure notes, packaging, pricing, etc.

Do you offer refunds and / or exchanges?
All sales are final. When placing your order, please keep this in mind. If the item is damaged during shipping, please contact me and we can work out the terms for replacement. This will include sending photographs of the damaged parcel and contents.

Architette Studios will not refund shipping costs or Etsy/PayPal fees. Architette Studios is not responsible for lost mail, for incorrectly given mailing addresses, or mail not received in time for a specific date unless special shipping arrangements were made. I keep receipts of all orders on file for shipping verification.

We do not sell on consignment or guaranteed sale basis and do not accept returns on wholesale orders. Customers will be charged a 20% restock fee plus shipping for refused/cancelled pre-shipped orders.

Did you get my message / email?
During the busy seasons, I try to return message as quickly as I can, but it can take longer than usual/expected. Thank you for your patience and understanding!

Additional Policies, Disclaimers and FAQs
I have tried to match the colors as accurately as possible, but colors may vary slightly from monitor to monitor.

All products display the company's name/logo on the back/or in a discreet manner. All items custom created may or may not be used on my blog, portfolio, and elsewhere online for my own marketing use. By ordering from Architette Studios, you agree to this term.

Custom orders comes with a certain amount of edits. Once you have reached the limit of edits, an additional fee of $15 per proof will apply. Please contact me if you have any questions, comments or concerns.

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